Monday, February 24, 2014
You Are So Clear, United Healthcare
Thank you for the letter that you sent to Vince today. You are so clear!
I must remind you that you have Vince's date of birth. Since you know he is 2.5, did it not occur to you that addressing a letter to a 2.5 year old toddler was a bad idea?
I'm glad that you received notification that Vince has or will be admitted to a heath care facility. That you for letting us know that payment is actually based on all these other factors and that you can't guarantee payment. I mean really, why do we bother sending you notification and why did you even bother sending this letter?
I also really appreciate your section called "Information to help make an informed decision". Did you really think we'd have the doctor cut off a piece of Vince's skull and dig into his brain if we really thought it wasn't an informed decision?